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Guidance and tips for high-net-worth individuals, executives and their families to stay safe online.

On August 4, 2026, the claims process opened for a $8.7 million settlement of a class action against the Government of Canada.
This covered people whose personal or financial information in a Government of Canada online account, including the Canada Revenue Agency portal, was accessed without authorization in 2020.
KPMG is the court appointed administrator, and eligible class members can submit claims online or by mail until February 3, 2027.
The settlement is legitimate, but the publicity around it is exactly the conditions fraudsters look for:
- A national news story
- A real government linked payout
- A real deadline
- A real administrator asking people to enter a last name and the last three digits of a Social Insurance Number on a website
That combination gives criminals a credible pretext to build convincing fake eligibility checkers and claim portals, and to harvest identity data and account credentials at scale.
Our expectation
A wave of phishing email, SMS, social media advertising, sponsored search results, and voice calls impersonating KPMG, the CRA, the Federal Court, and class counsel, beginning within days of the news coverage and continuing through the February 2027 claim deadline.
The only legitimate channels and what to watch for
Official settlement website
https://www.breachsettlementcanada.kpmg.ca (English and French). This is the court appointed administrator's website.
Official email address
breachsettlementcanada@kpmg.ca
What the real eligibility check asks for
- Last name
- Last three digits of the SIN
- An email address
- Nothing more at the eligibility stage
What the real process NEVER asks for
- Full SIN
- Date of birth
- Banking credentials
- CRA My Account user ID or password
- A multi factor authentication code
- A credit card number
- A copy of a government ID uploaded to a chat window
- Any payment or fee. There is no fee to file a claim
Anything arriving by unsolicited text, direct message, or phone call that pushes you toward a different address, a shortened link, or an app download should be treated as fraudulent until proven otherwise.
What the fakes will look like
The following mock ups were produced by Richter Guardian for training purposes.
These are not real messages and the addresses and links shown are illustrative only.
Share them with your household, your office staff, and anyone who manages correspondence on your behalf.
Example 1: Phishing email impersonating the claims administrator

What to watch for
- Look-alike sender domain rather than https://www.breachsettlementcanada.kpmg.ca
- A pre-approved dollar figure the real administrator would never quote up front
- A 48 hour forfeiture threat against a deadline that is actually February 3, 2027
- A request for the full SIN
- CRA sign-in details
- Banking information
Example 2: Smishing text message

What to watch for
- The administrator does not solicit claims by text message
- The domain is not kpmg.ca
- The amount is presented as guaranteed
- Urgency is manufactured
Legitimate class action notice arrives by mail or from the administrator's own address.
Example 3: Fake eligibility and claim portal

What to watch for
- An unencrypted look-alike domain
- A full SIN and CRA credentials requested where the real site asks only for a last name
- Three SIN digits
- An email address
- An ID upload
- A processing fee where the real claim is free
- False scarcity counters
Criminals also buy sponsored search advertisements so these pages appear above the real one.
Example 4: Voice call and voicemail pre-text

What to watch for
- An inbound unsolicited call
- Identity verification demanded by the caller rather than by you
- Above all, a request to read back a code sent to your phone. That code is a multi factor authentication (MFA) prompt for an account the caller is trying to take over at that moment. No legitimate organization will ever ask for it
Example 5: Social media and search advertising

What to watch for
- An invented average payout
- A fabricated deadline
- A paid placement above the genuine result
Reach the administrator by typing the address directly - https://www.breachsettlementcanada.kpmg.ca - rather than by clicking any advertisement or search result.
Red flags to brief your household and staff on
Unsolicited contact
The administrator contacts class members by mail or from its own domain. It will not cold call, text, or direct message you.
A guaranteed amount up front
Real compensation is up to $80 or up to $200 for time spent, plus up to $5,000 in documented out of pocket costs, and amounts may be reduced depending on how many claims are approved. Nobody can promise you $5,000.
Artificial urgency
The real deadline is February 3, 2027. Any message giving you 24 hours, 48 hours, or "this week" is manufacturing pressure.
Over collection of identity data
The genuine eligibility check asks for a last name, the last three digits of your SIN, and an email address. A request for the full SIN, date of birth, ID scans, or CRA credentials is a data harvest.
Any request for a fee
Filing a claim is free. A processing, verification, or expedite fee means fraud.
Any request for a code
A one time passcode read aloud, forwarded, or typed into a third party site hands over your account.
Look-alike domains
Check the address carefully. The genuine site is https://www.breachsettlementcanada.kpmg.ca.
Anything ending in .info, .net, .co, .ca-claims, or a hyphenated variant of the KPMG name is not it.
Payment by unusual method
Requests to move funds, buy gift cards, or receive a payout through e-transfer to a new recipient are not part of any settlement.
What we recommend you do
For principals and family members
Type the address, never click
Reach the eligibility check only by typing https://www.breachsettlementcanada.kpmg.ca into the web browser. Do not use links from email, text, social media, or search advertisements.
Verify by calling back
If someone claims to be the administrator, hang up and contact breachsettlementcanada@kpmg.ca from the details on the official site.
Treat the SIN as a credential
Never provide a full Social Insurance Number to an inbound contact.
Check your CRA account directly
Sign in to CRA My Account by typing the address, confirm your direct deposit details and mailing address have not been changed, and enable multi factor authentication if it is not already on.
Consider a credit file alert
If you believe your information was exposed, place a fraud alert with Equifax Canada and TransUnion Canada.
For family offices and business staff
Brief your team this week
Forward or print this email to anyone who handles correspondence, banking, or tax filings on a principal's behalf.
Add a verification step
Any instruction arising from a settlement, refund, or government notice must be verified by an out of band call to a known number before any data or funds move.
Watch for lookalike domains
Ask your IT provider to monitor for newly registered domains that combine your family or firm name with settlement, claim, refund, or CRA terms.
Tune your email filtering
Quarantine newly registered sender domains and flag external mail referencing CRA settlements or class action payouts.
Report and preserve
Report suspected scams to the Canadian Anti-Fraud Centre at 1-888-495-8501 and preserve the original message headers rather than deleting them.
If you think you've already been caught
Move quickly
Change the password on any account whose credentials were entered, starting with CRA My Account and your email, and revoke active sessions.
Call the CRA
If CRA credentials were disclosed, contact the CRA immediately and ask that the account be locked and reviewed for changes to direct deposit or address.
Notify your bank
Report the exposure and ask for enhanced verification on outbound payments.
File a credit alert
Contact Equifax Canada and TransUnion Canada.
Contact Richter Guardian
Speak to your Richter Guardian team. We can help contain the incident, assess what was exposed, and coordinate monitoring.
Ready to stay protected from digital threats, with experienced professionals overseeing your security?
Request a private consultation to find out whether Richter Guardian is a good fit for you.

Protecting Against Real Estate Wire Fraud
Introduction
Real estate wire fraud is a scam where criminals impersonate trusted parties to redirect money during a property transaction.
These transactions often involve large wire transfers, and time-sensitive communication between buyers, sellers, lawyers, real estate agents, title companies, notaries, and financial institutions.
Together, these factors make real estate transactions a prime target for fraud.
For high-net-worth individuals, and executives, the risks can be especially significant.
Property purchases and sales may involve large sums of money, multiple advisors, and sensitive personal or financial information. A single fraudulent email or payment can lead to substantial financial loss.
The most important rule is simple: before sending money, always verify wire instructions by phone using a trusted number you already have, not one provided in an email.
Why it matters
Real estate transactions remain a major target for fraud. In 2025, the FBI’s Internet Crime Complaint Center reported more than 12,000 real estate fraud complaints and over $275 million in reported losses. This was higher than 2024, when losses were about $173 million.
These losses show how common and damaging real estate fraud can be. In many cases, the victim believes they are sending funds to a legitimate party, only to discover that the money was redirected to a fraudulent account.
How the attack works
Attackers often begin by gaining access to an email account involved in the transaction or by impersonating one of the parties. They may silently monitor the conversation and wait for the right moment to intervene.
Once attackers understand the details of the deal, they send a convincing email with fraudulent bank details that redirect the money to the attacker. Attackers may impersonate any party involved in the transaction, such as a real estate agent, lawyer, title company representative, or even the buyer or seller themselves.
Because the attacker may know specifics like dollar amounts, property addresses, and names of people involved, the message can look legitimate, making the email extremely convincing.
How to protect yourself
The most effective protection is independent verification. Before sending any wire transfer, call the intended recipient using a trusted phone number that was provided in person, saved previously, or found through an independently verified source.
Do not rely on contact information included in an email containing wire instructions. If an attacker controls the email conversation, they may also provide a fake phone number to “confirm” the fraudulent details.
This is especially important as AI voice cloning becomes more convincing. A phone call is only useful if the number is trusted. When in doubt, use a number you already know or independently verify the number through an official website or previously established contact.
The same approach should be used for any high-value payment, account change, or request involving sensitive financial information.
Red flags to watch for
Be cautious of:
- Last-minute changes to wire instructions
- Pressure to wire immediately
- Email addresses that look slightly off, such as ‘titlecompany.co’ instead of ‘titlecompany.com’
- Request to confirm payment details only via email
- Unusual urgency, secrecy, or changes in communication style
- New bank account details that were not previously discussed
However, a well-crafted attack may not include any obvious warning signs. Rather than trying to decide whether an email “looks suspicious”, treat all wire instructions as unverified until they are confirmed by phone using a trusted number.
Before sending a wire transfer
Before sending funds, take these steps:
1. Confirm the wire instructions by phone using a known, trusted number.
2. Verify the recipient's name, bank name, account number, routing number, and payment amount.
3. Do not use phone numbers or links provided in the same email as the wire instructions.
4. Be especially cautious about last-minute changes.
5. If anything feels unusual, pause the transaction and contact your advisor, bank, or security team.
How Richter Guardian can help you
Richter Guardian can help reduce the risk of wire fraud through proactive monitoring, personal cybersecurity guidance, and expert support to secure accounts, devices, credentials, and identity-related information.
If you are unsure about a transaction, receive suspicious payment instructions, or want added protection before a high-value transfer, contact us.
Ready to stay protected from digital threats, with experienced professionals overseeing your security?
Request a private consultation to find out whether Richter Guardian is a good fit for you.

Protecting Against Technical Support Fraud
Introduction
Cyber criminals have been carrying out technical support scams for over a decade. As technology evolves, so do the techniques of fraudulent tech support scammers, making it difficult for people to discern whether the technical support team they’re speaking to is legitimate. Technical support scams are so common that the FBI’s Internet Crime Report of 2022 reported that ‘Tech Support Crime’ had over 30,000 recorded victims in 2022.
Summary of a technical support fraud
Technical support scammers use many different techniques to trap people and gain access to their computers and other devices. After they convince you that there is a problem, they request an exorbitant fee in return for their help. Here are two of the most common methods technical support scammers use to trick their victims:
- Phone calls, emails and text messages – Technical support scammers may call, email or send a text message and pretend to be a computer technician from Apple, Microsoft, or any well-known technology company. They will assure you that there is a problem with your computer, and request that you give them remote access to your computer to help remediate the issue.
- Pop-up warnings – Technical support scammers may trick you with pop-up windows; it may look like an error or warning message from your device, and it may use similar graphics from trusted websites. The pop-up will often provide a phone number that you can call to get help. The phone number will lead to a fraudulent tech support worker.
Recommendations
- Stay Informed – Always be skeptical of unsolicited calls, emails or text messages that report a problem with your device.
- Prevent Remote Access – When a technical support scammer has you on the line, they will convince you to provide them remote access to your device in order to run diagnostic tests. Do not provide remote access to your device.
- Trust Your Instincts – If you are suspicious about an unexpected message, call, or request for personal information or money, it is safe to assume it may be a scam.
- Stay Educated – Participate in security awareness sessions provided by your Richter Guardian team, your bank or other trusted organizations.
We understand that misleading pop-ups or warnings about your device through a call can cause uncertainty. Richter Guardian’s monitoring system and concierge service can give you peace of mind.
Your onboarded mobile and endpoint devices can be monitored by us. If there is a problem with your device, we will contact you to provide specific details about any potential alerts. Our experts can help you remediate the issue.
Ready to stay protected from digital threats, with experienced professionals overseeing your security?
Request a private consultation to find out whether Richter Guardian is a good fit for you.

Travelling and Social Media – How To Keep Safe
Introduction
It’s natural to want to capture the moments from your special vacations and share them on platforms like Facebook and Instagram with family and friends. However, posting these photos while you are still on your trip can expose you to various cybersecurity risks. Cybercriminals often exploit social media to gather information about your travel plans, and by sharing your vacation in real time, you may unknowingly make yourself a target.
How to enhance your security on vacation
By following these precautions, you can enjoy your vacation while minimizing the risks associated with social media sharing:
- Set Your Account to Private: Restrict access to your personal information by sharing only with people you know. Public settings allow anyone to view your posts, potentially putting you at risk.
- Decline Requests from Unfamiliar Individuals: Be cautious when receiving friend requests from strangers. Unfamiliar profiles might be cybercriminals in disguise, aiming to extract money or steal your identity.
- Avoid Posting Travel Details or Itineraries: Keep your travel arrangements private. Sharing confirmation numbers for hotel reservations, airline tickets, or excursions online can provide cybercriminals with valuable information they can exploit.
- Share Photos After Returning Home: Although it may be tempting to post in real-time, consider waiting until you’re back home. You can still share your vacation highlights, and it’s a safer approach.
- Educate Your Children on Social Media Safety: While you might be aware of how to stay safe online, your children might not. Ensure they understand the importance of secure sharing practices during and after the trip.
Ready to stay protected from digital threats, with experienced professionals overseeing your security?
Request a private consultation to find out whether Richter Guardian is a good fit for you.

Apps and Location Tracking: What Are the Consequences?
Introduction
Of the many digital traces we leave in daily life, location metadata may be the most revealing. Location tracking is common in many applications because it’s so useful – it can allow you to get directions from here to there, discover the closest restaurants near you, or tell you your local weather conditions. These perks, however, can come with large privacy risks.
Companies that you would never suspect needing so much of your data, are quietly collecting enormous amounts of data. For example, in 2020, an investigation was done on Tim Hortons, as the Tim Hortons app reportedly tracked an individual’s location more than 2,700 times in five months. Commissioners say Tim Hortons collected “vast amounts” of granular location data with the aim of delivering targeted advertising, to better promote its coffee and associated products, but that it never actually used the data for this purpose.
Some of the apps on our phone sell or share location data about their users with companies that analyze the data and sell their insights. There are many ways location data can be used, and the market for this data is huge – the location data industry is an estimated $12 billion market. Collectors, aggregators, marketplaces, and location intelligence firms are potential buyers interested in your location data.
What is being collected?
Some apps genuinely need your location to work properly, but others have different motives. Many collect location data for reasons unrelated to their main function, like targeted ads or selling it to data brokers.
Once an app collects your location data, you lose control over where it goes. It can be sold repeatedly—from data providers to aggregators that combine information from multiple sources. It could end up in the hands of a “location intelligence” firm that uses the raw data to analyze foot traffic for retail shopping areas and the demographics associated with its visitors.
You might think, “I have nothing to hide.” But location data can reveal much more than you realize, such as:
- Where you get medical treatment and what kind
- If you visit a domestic abuse shelter
- Where you worship
- Where your kids play (if they have phones)
- When you’re on vacation and where you go
- Where you shop, eat, and bank
- Who you spend time with
Even though this data isn’t directly linked to your name, experts have shown that it’s easy to match location history with other data to identify people and their habits. In 2020, a religious publication used smartphone app data to infer the sexual orientation of a high-ranking Roman Catholic official. The publication claimed it obtained “commercially available” location data from an unnamed vendor and linked it to the priest’s phone, revealing visits to gay bars and private residences while using Grindr, a dating app popular with the LGBTQ+ community.
Privacy advocates have long cautioned that advertisers gather location and personal data, which is then compiled and sold by data brokers. This information can be used to identify individuals and is not subject to regulations requiring clear consent from those being tracked.
What can I do to limit location tracking?
The quickest and easiest way to reduce tracking is to delete unnecessary apps. Both Android and Apple allow you to check which apps have access to your location and whether they track it only while in use or all the time. If you don’t use an app often, consider removing it.
Your location can be tracked through your phone, logged-in accounts, internet connection, and location services. To limit oversharing, take these steps:
- Only allow location access for apps that truly need it.
- Set location permissions to “While Using the App” instead of “Always.”
- Only share “Find My Phone” with trusted friends and family.
- Review third-party apps in location settings—you might be sharing more than you realize.
Despite these precautions, location tracking can’t be completely eliminated. It’s important to support companies that provide clear and transparent privacy policies.
Ready to stay protected from digital threats, with experienced professionals overseeing your security?
Request a private consultation to find out whether Richter Guardian is a good fit for you.

What Are QR Codes and How Can You Stay Protected?
Introduction
A quick-response code (QR) is a type of barcode designed to store information in a way that digital devices can quickly read. Most modern smartphones come equipped with QR scanners, often integrated into the camera application, making scanning QR codes a breeze. The barcode is extremely versatile – it can be used as a shortcut to download applications, connect to wi-fi networks, open website links, and facilitate financial transactions. While QR codes serve many useful purposes, scammers have also found ways to exploit them.
According to reports from the Better Business Bureau (BBB) and police departments across the country, scammers are using QR codes to trick people into visiting fake websites, fraudulent payment portals, or downloading harmful software. Often, these scams come through unsolicited messages or from QR codes posted in public places.
How can I get scammed with QR codes?
Hackers can manipulate QR codes to conduct malicious activities. Here are a few examples:
- Parking Meter Payments: Scammers have been placing fake QR codes on parking meters, making people think they can pay for parking through the code. These fake codes are easy to create and print. After using them, some victims return to find they’ve been fined or towed, increasing their financial losses.
- Phishing Scams: Scammers use QR codes to lead people to phishing websites that ask for personal information, which can lead to identity theft. These codes can come via email, text, or on public flyers, often disguised as legitimate requests to verify your identity or account.
- Fake Utility and Government Notices: Scammers often pose as utility companies or other government agencies, claiming there’s an unpaid bill that needs immediate attention. They ask for payment through a QR code, which takes victims to a convincing fake website. Business owners have also reported receiving letters with QR codes, asking them to complete fake filing requirements.
- False Sense of Security: Scammers sometimes use real QR codes to make their schemes more convincing. For example, they might link to a legitimate website or fake employee profiles, using official logos and details to trick victims into trusting them.
Recommendations
By staying alert and verifying sources, you can protect yourself from falling victim to QR code scams. We recommend the following tips to avoid QR code scams:
- Verify Before Scanning: If you receive a QR code from a friend or colleague, confirm with them that they actually meant to send it. Be cautious if the message feels out of character.
- Be Cautious of Shortened URLs: When you hover your camera over a QR code, check the link that appears. If it’s a shortened URL, you won’t know where it leads, so proceed only if you’re confident the source is trustworthy.
- Look for Tampering: Scammers might alter legitimate QR codes by placing stickers over them. Keep an eye out for signs of tampering, and ask the business to verify the code if you notice anything suspicious.
Ready to stay protected from digital threats, with experienced professionals overseeing your security?
Request a private consultation to find out whether Richter Guardian is a good fit for you.

Using AI Tools Securely: ChatGPT, Gemini, and More
Introduction
AI-powered tools are now integrated into various platforms, from office software and operating systems to image editors and chat applications. But how can you use ChatGPT, Gemini, DeepSeek, and other AI-powered tools without compromising your digital security?
Avoid sharing sensitive information with AI chatbots
OpenAI’s privacy policy indicates that user data may be utilized to enhance AI performance. When using services like ChatGPT, Sora, or Operator, your interactions could be used to train AI models.
According to a study done by Harmonic Security, 8.5% of prompts contained sensitive information.
Never input sensitive personal information such as passwords, passport or banking details, addresses, phone numbers, names, or any confidential business data. If necessary, replace sensitive details with placeholders like asterisks or “REDACTED.”
For professionals, especially software engineers leveraging AI for code review, it’s crucial to strip out any information that could reveal company secrets and/or application structure.
Everything shared with an AI chatbot has the potential to be stored and analyzed.
Free AI services come with higher risks
Many free-tier AI tools explicitly state that they train on user data. Organizations using AI should consider investing in paid AI services like ChatGPT Enterprise, which ensures that user inputs and outputs are not utilized for training purposes.
Experts recommend paid plans as a more secure option for businesses looking to mitigate risks.
Best practices for safe AI use in the workplace
For businesses looking to integrate generative AI tools while minimizing security risks, Harmonic Security suggests shifting away from outright bans and instead implementing effective AI governance strategies. These include:
- Establishing clear AI usage policies and enforcing workflows.
- Monitoring AI tool usage in real time to track inputs and ensure compliance.
- Restricting the use of free AI tools that train on input.
- Classifying sensitive data to prevent exposure.
- Educating employees on responsible AI use and associated risks.
Ready to stay protected from digital threats, with experienced professionals overseeing your security?
Request a private consultation to find out whether Richter Guardian is a good fit for you.

Protecting What You Can't Replace: A Data Backup Guide
Introduction
Important family, financial, and legal information is increasingly stored across devices and online accounts, making a reliable backup plan an important part of protecting it.
For many families, these types of files now exist across different devices and services, so it helps to know where those files are stored, how they can be recovered, and what their risks are.
For high-net-worth individuals, families, and executives, backups are especially important because the information they rely on is often highly valuable, private, and difficult to replace. A lost device, ransomware attack, cloud account issue, or hardware failure can quickly disrupt personal, financial, or business matters.
Having a reliable backup plan helps ensure important files remain accessible, protected, and recoverable when something goes wrong.
Common risks to your data
Data can be lost in several ways, including lost or stolen devices, ransomware, or everyday backup failures such as cloud service outages, file corruption, or hardware failure.
Lost or stolen devices
If a device is lost, stolen, or destroyed, any files stored only on that device may be permanently lost. The best protection is to keep a backup in another place, such as a cloud account or an external hard drive.
Ransomware
Ransomware is another serious risk. This type of attack locks your files and demands payment to restore access. An offline backup, such as an external hard drive, protects your files since attackers cannot access it.
Everyday backup failures
Backups can also fail for everyday reasons. Automatic backup settings may be turned off, an important folder missed, files become corrupted, or a cloud service may be temporarily unavailable. A helpful rule of thumb is to keep three copies of important data: one on your device, one in the cloud, and one on an external hard drive.
Cloud backup as a first layer of protection
Cloud storage saves your data online through a service such as Google Drive, Apple iCloud, or Microsoft OneDrive. You can access files from any device with an internet connection, and many cloud services can back up your files automatically.
Cloud services you may already use
Apple iCloud
- Included on all Apple products (iPhone, iPad, Mac)
- Can be set to automatically back up photos, videos, contacts, documents and text messages
Google Drive
- Built into many Android devices and Chromebooks through a Google account
- Windows and Mac users need to install Google Drive for desktop and choose which folders to sync
Microsoft OneDrive
- Built into Windows 10/11 and included with Microsoft 365 subscriptions
- Can be set to automatically back up your Desktop, Documents, and Pictures folders
Using cloud backup securely
- Start by confirming that cloud backup is turned on for each device and the right files and folders are included.
- Check that recent files are being backed up and that you have enough storage for the information you want to protect.
- Protect every cloud account with a strong, unique password and multi-factor authentication.
Since cloud backups can sync unwanted changes, including ransomware-encrypted files, cloud backup should be paired with an offline backup that is disconnected when not in use.
Using a hard drive as an offline backup
An external hard drive provides an extra layer of protection if something goes wrong with your device or cloud account.
To use an external hard drive, connect it to your computer, copy your important files, and disconnect it once the backup is complete.
For added safety, store the drive in a secure location away from your main devices. A safety deposit box or personal safe is the most secure option.
A good place to start
- Identify the files that would be hardest to replace, such as legal documents, financial records, tax documents, insurance information, and family photos.
- Confirm cloud backup is turned on and includes those files.
- Protect cloud accounts with strong passwords and multi-factor authentication.
- Copy important files to an external hard drive and disconnect when finished.
- Store the hard drive somewhere safe, and separately from your main devices.
- Test your backups periodically to make sure the files can be recovered.
If you’re a Richter Guardian client and have questions about securing your backup accounts, multi-factor authentication, protecting your devices from ransomware, or improving your overall device backup strategy, please contact our team.
Ready to stay protected from digital threats, with experienced professionals overseeing your security?
Request a private consultation to find out whether Richter Guardian is a good fit for you.
Have questions after reading?
If something you’ve read raises a concern, our team can help you understand how it applies to you. Richter Guardian provides ongoing monitoring and expert support for individuals, families, and leadership teams.
- Clear visibility into personal digital risk
- Guidance from experienced cybersecurity professionals
- Support designed for both private clients and enterprise leadership
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