Introduction

A quick-response code (QR) is a type of barcode designed to store information in a way that digital devices can quickly read. Most modern smartphones come equipped with QR scanners, often integrated into the camera application, making scanning QR codes a breeze. The barcode is extremely versatile – it can be used as a shortcut to download applications, connect to wi-fi networks, open website links, and facilitate financial transactions. While QR codes serve many useful purposes, scammers have also found ways to exploit them.​

According to reports from the Better Business Bureau (BBB) and police departments across the country, scammers are using QR codes to trick people into visiting fake websites, fraudulent payment portals, or downloading harmful software. Often, these scams come through unsolicited messages or from QR codes posted in public places.

How can I get scammed with QR codes?

Hackers can manipulate QR codes to conduct malicious activities. Here are a few examples:​

  1. Parking Meter Payments: Scammers have been placing fake QR codes on parking meters, making people think they can pay for parking through the code. These fake codes are easy to create and print. After using them, some victims return to find they’ve been fined or towed, increasing their financial losses.​
  2. Phishing Scams: Scammers use QR codes to lead people to phishing websites that ask for personal information, which can lead to identity theft. These codes can come via email, text, or on public flyers, often disguised as legitimate requests to verify your identity or account.​
  3. Fake Utility and Government Notices: Scammers often pose as utility companies or other government agencies, claiming there’s an unpaid bill that needs immediate attention. They ask for payment through a QR code, which takes victims to a convincing fake website. Business owners have also reported receiving letters with QR codes, asking them to complete fake filing requirements.​
  4. False Sense of Security: Scammers sometimes use real QR codes to make their schemes more convincing. For example, they might link to a legitimate website or fake employee profiles, using official logos and details to trick victims into trusting them.

Recommendations

By staying alert and verifying sources, you can protect yourself from falling victim to QR code scams. We recommend the following tips to avoid QR code scams:​

  1. Verify Before Scanning: If you receive a QR code from a friend or colleague, confirm with them that they actually meant to send it. Be cautious if the message feels out of character.​
  2. Be Cautious of Shortened URLs: When you hover your camera over a QR code, check the link that appears. If it’s a shortened URL, you won’t know where it leads, so proceed only if you’re confident the source is trustworthy.​
  3. Look for Tampering: Scammers might alter legitimate QR codes by placing stickers over them. Keep an eye out for signs of tampering, and ask the business to verify the code if you notice anything suspicious.

Ready to stay protected from digital threats, with experienced professionals overseeing your security?

Request a private consultation to find out whether Richter Guardian is a good fit for you.

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SMS Phishing Scams Targeting Road Toll Payments

SMS phishing scams impersonating 407 ETR are targeting Canadians with fake toll payment links. Learn how 407 ETR really contacts customers and how to verify messages with Richter Guardian.

Introduction​

​A wave of SMS phishing attacks targeting Canadians with lures regarding unpaid road toll fees have been rolling out since the beginning of the year. 407 ETR has been warning customers to beware of fraudulent texts impersonating the company. The message is designed to deceive people into clicking on a malicious link, which would leave people vulnerable to personal data theft. ​

How to spot a real message

407 ETR will use specific communication methods to interact with customers that use the express toll route. If you are a customer that uses the 407, take note of these legitimate communication channels:​

  • 407 ETR sends payment reminder text messages from a six-digit short code. Messages don’t contain any personal or account information and include a link to their secure payment web page. Their texts will never include a direct link to pay.​
  • 407 ETR makes outbound automated payment reminder calls. These calls will not ask you for your personal information. ​
  • 407 ETR will only send emails from info@407etr.com or communications@407etr.com. Ensure that the emails you receive do not have spelling errors. ​

Ready to stay protected from digital threats, with experienced professionals overseeing your security?

Request a private consultation to find out whether Richter Guardian is a good fit for you.

Article illustration: Check-In Safely – Phishing Campaigns Target Hotels and Travel Agencies

Check-In Safely – Phishing Campaigns Target Hotels and Travel Agencies

Cybercriminals are targeting hotels and travel agencies with social engineering, then using compromised systems to phish customers. Learn the attack chain and how to stay safe when you travel.

Introduction

The tourism industry is crawling back to pre-pandemic numbers thanks to travel and lockdown restrictions being lifted globally. Unfortunately, cybercriminals have also come up with a new and sophisticated campaign to breach the systems of booking sites, hotels, and travel agencies. Subsequently, the cybercriminals use the systems of the compromised hotel or travel agency to send phishing emails to existing customers.  

Summary of hotel and travel agency phishing scam

  1. The Entry Point – The campaign starts with the threat actor inquiring about a reservation with the hotel or travel agency. Upon booking the stay, the threat actor uses ‘advanced social-engineering techniques’ to inquire about specific or special accommodations.  
  2. Tricking Employees – After establishing a sense of urgency with the hotel employee, the threat actor sends over a URL via email, which supposedly contains crucial documents relevant to their accommodations. The URL provided directs the hotel employee to a genuine hosting site (Google Drive, Dropbox, etc.) and the hotel employee downloads an archive file thinking that it contains important documents.
  3. Malicious Executables – The archive file that was downloaded by the hotel employee contained malicious executables (malware) that would infiltrate the hotel employee’s computer. From there, the malware operates stealthily to capture login credentials, financial information, and other sensitive data without the hotel employees being aware.  
  4. New Target – Once threat actors have successfully compromised the hotel’s system, the threat actors can move onto using the hotel’s communication channel to target legitimate customers.  
  5. Phishing – The threat actors can now send phishing messages disguised as legitimate requests from the compromised hotel or travel agency. The phishing messages will ask for additional credit card verification from the customer. Since the message comes directly from the booking site through a legitimate communication channel, the customer has no reason to doubt the legitimacy of the email.  

How to stay safe

  1. Avoid Clicking on Unsolicited Links – Always be skeptical of unsolicited links, even when they originate from a trusted source. Check URLs for any indicators of deception.  
  2. Take Your Time – Threat actors, phishing emails, and sketchy requests for payments will typically call for immediate action. Take your time to discern any emails that require you to transfer sensitive information.  
  3. Trust Your Instincts – If you are suspicious about a suspicious email, call the hotel or travel agency directly to confirm that the communication is indeed legitimate.  

Richter Guardian can help you navigate complex phishing scams. Your onboarded mobile and endpoint devices are protected; the protection service can detect suspicious links and will work to block insecure websites.

Ready to stay protected from digital threats, with experienced professionals overseeing your security?

Request a private consultation to find out whether Richter Guardian is a good fit for you.

Article illustration: Travelling and Social Media – How To Keep Safe

Travelling and Social Media – How To Keep Safe

Posting vacation photos in real time can make you a target. We share five tips: private accounts, no travel details, share after you return, and educate kids—plus how Richter Guardian helps secure social accounts.

Introduction​

It’s natural to want to capture the moments from your special vacations and share them on platforms like Facebook and Instagram with family and friends. However, posting these photos while you are still on your trip can expose you to various cybersecurity risks. Cybercriminals often exploit social media to gather information about your travel plans, and by sharing your vacation in real time, you may unknowingly make yourself a target.​​

How to enhance your security on vacation

By following these precautions, you can enjoy your vacation while minimizing the risks associated with social media sharing:

  1. Set Your Account to Private: Restrict access to your personal information by sharing only with people you know. Public settings allow anyone to view your posts, potentially putting you at risk.​
  2. Decline Requests from Unfamiliar Individuals: Be cautious when receiving friend requests from strangers. Unfamiliar profiles might be cybercriminals in disguise, aiming to extract money or steal your identity.​
  3. Avoid Posting Travel Details or Itineraries: Keep your travel arrangements private. Sharing confirmation numbers for hotel reservations, airline tickets, or excursions online can provide cybercriminals with valuable information they can exploit.​
  4. Share Photos After Returning Home: Although it may be tempting to post in real-time, consider waiting until you’re back home. You can still share your vacation highlights, and it’s a safer approach.​
  5. Educate Your Children on Social Media Safety: While you might be aware of how to stay safe online, your children might not. Ensure they understand the importance of secure sharing practices during and after the trip.

Ready to stay protected from digital threats, with experienced professionals overseeing your security?

Request a private consultation to find out whether Richter Guardian is a good fit for you.