Introduction

The tourism industry is crawling back to pre-pandemic numbers thanks to travel and lockdown restrictions being lifted globally. Unfortunately, cybercriminals have also come up with a new and sophisticated campaign to breach the systems of booking sites, hotels, and travel agencies. Subsequently, the cybercriminals use the systems of the compromised hotel or travel agency to send phishing emails to existing customers.  

Summary of Hotel and Travel Agency Phishing Scam

  1. The Entry Point – The campaign starts with the threat actor inquiring about a reservation with the hotel or travel agency. Upon booking the stay, the threat actor uses ‘advanced social-engineering techniques’ to inquire about specific or special accommodations.  
  2. Tricking Employees – After establishing a sense of urgency with the hotel employee, the threat actor sends over a URL via email, which supposedly contains crucial documents relevant to their accommodations. The URL provided directs the hotel employee to a genuine hosting site (Google Drive, Dropbox, etc.) and the hotel employee downloads an archive file thinking that it contains important documents.
  3. Malicious Executables – The archive file that was downloaded by the hotel employee contained malicious executables (malware) that would infiltrate the hotel employee’s computer. From there, the malware operates stealthily to capture login credentials, financial information, and other sensitive data without the hotel employees being aware.  
  4. New Target – Once threat actors have successfully compromised the hotel’s system, the threat actors can move onto using the hotel’s communication channel to target legitimate customers.  
  5. Phishing – The threat actors can now send phishing messages disguised as legitimate requests from the compromised hotel or travel agency. The phishing messages will ask for additional credit card verification from the customer. Since the message comes directly from the booking site through a legitimate communication channel, the customer has no reason to doubt the legitimacy of the email.  

How to Stay Safe

  1. Avoid Clicking on Unsolicited Links – Always be skeptical of unsolicited links, even when they originate from a trusted source. Check URLs for any indicators of deception.  
  2. Take Your Time – Threat actors, phishing emails, and sketchy requests for payments will typically call for immediate action. Take your time to discern any emails that require you to transfer sensitive information.  
  3. Trust Your Instincts – If you are suspicious about a suspicious email, call the hotel or travel agency directly to confirm that the communication is indeed legitimate.  

How Richter Guardian can help you

Richter Guardian can help you navigate complex phishing scams:

  • Your onboarded mobile and endpoint devices are protected; the protection service can detect suspicious links and will work to block insecure websites.
  • Call us or send us an email at: +1 844-908-3950 or support@richterguardian.com if you are unsure about an email or situation. Call us to help you determine the legitimacy of their communication.  
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Article image: Understanding what Mythos AI means for your digital security

Understanding Mythos AI: What It Means for Your Digital Security

For high-net-worth individuals, families, and executives managing significant assets, Mythos AI increases the risk of targeted fraud, account takeovers, and financial loss, making strong cybersecurity practices more important than ever.

Introduction

Anthropic's Claude Mythos is an advanced AI model currently available only to a select group of vetted technology companies, not the general public. While it holds significant promise as a defensive tool, capable of uncovering security flaws before criminals can exploit them, the same capabilities could be misused to lower the effort needed to exploit weaknesses in email, banking, and personal accounts.  

For high-net-worth individuals, families, and executives managing significant assets, this increases the risk of targeted fraud, account takeovers, and financial loss, making strong cybersecurity practices more important than ever.

What's Mythos AI?

Claude Mythos is an advanced artificial intelligence model developed by Anthropic, the company behind the widely used Claude AI assistant. It can be thought of as a much more powerful version of AI tools that many people already use for daily tasks. Mythos goes far beyond earlier models, especially in areas such as complex reasoning, software analysis, and, most importantly, the ability to identify weaknesses in computer systems.

At this time, Mythos is not available to the general public. It is still going through testing and review and has only been released in a highly controlled way to a small number of trusted organizations. These include major technology and security companies such as Microsoft, Apple, Amazon, Cisco, and CrowdStrike. This limited release is intentional. Anthropic has stated that Mythos is powerful enough to cause serious harm if misused, so they have chosen to share it cautiously and with careful oversight.

Why's everyone talking about it?

There are two main reasons Mythos is receiving so much attention. The first is concern within the cybersecurity community. Mythos represents a major step forward in what AI can do when applied to computer systems. Security professionals worry that existing defense tools and practices have not yet caught up. There is also concern that criminals could use tools like Mythos to make cybercrime faster, cheaper, and easier to carry out.

The second reason is business momentum. Every major AI announcement attracts investors and increases public interest. This often raises the perceived value of companies such as Anthropic, OpenAI, and Google. As a result, Mythos has become not only a security issue, but also a financial and market-driven story.

It is important to understand that Mythos is not an isolated development. Other companies, including OpenAI and Google, have already released AI models with similar cybersecurity-related capabilities, though generally at a lower level. What makes Mythos different is how quickly and efficiently it operates, as well as Anthropic’s openness in discussing both its potential benefits and its risks.

How does this affect you?

Mythos does not create entirely new types of cyber threats. Instead, it significantly lowers the level of skill, knowledge, and time needed for attackers to exploit existing weaknesses. These weaknesses exist in the everyday technology we all rely on, including phones, laptops, email systems, and banking or investment applications.

Cyberattacks that once required a team of highly skilled hackers may soon be possible for a single individual using AI tools. For individuals and families with significant financial assets, sensitive personal communications, or access to influential networks, this increases risk. The most common and serious threats remain personal email compromise, fraudulent wire transfers, and targeted account takeovers.

How you can keep safe

Regularly review your digital access points

Make sure all important accounts, such as banking, email, and investment platforms, use strong, unique passwords, and enable multi-factor authentication wherever it is available. In addition, use credit monitoring services to help detect fraud, unauthorized accounts, or identity misuse as early as possible.

Be cautious with unexpected messages

AI can now generate very realistic phishing emails, texts, and phone messages. If something seems unusual or urgent, verify it through a separate and trusted method before taking action.

Confirm your advisors are prepared

Organizations that manage your assets should be reviewing and strengthening their cybersecurity controls, including how sensitive data is protected and how fraud risks are managed.

Richter Family Office supports high‑net‑worth families and executives by integrating cybersecurity and risk considerations into wealth management, governance, and operational oversight.

Contact us with any concerns

Richter Guardian is actively monitoring developments related to Mythos AI and other emerging cyber risks. We will continue to share updated guidance as the situation evolves.

Please contact us immediately if you notice unusual account activity, suspicious communications, or unexpected requests involving sensitive or financial information.

Email support@richterguardian.com, phone +1 844-908-3950 or book an appointment.

Article illustration: BMO Scam Highlighting Vulnerabilities in Two-Factor Authentication

BMO Scam Highlighting Vulnerabilities in Two-Factor Authentication

A BMO scam exploited two-factor authentication flaws to target customers. We break down the incident, implications for 2FA trust, and recommendations—including stronger options like hardware keys.

Introduction

A recent article published by CBC news highlighted a concerning scam that involved the Bank of Montreal (BMO). The scam managed to exploit vulnerabilities associated with the two-factor authentication (2FA) system of the bank. This advisory aims to provide an overview of the issue, its implications, and recommendations.

Summary of the Incident

The scam primarily targeted customers with lines of credit. Perpetrators pose as bank employees and use a combination of phishing techniques and flaws in the 2FA process to gain unauthorized access to customers’ accounts, subsequently making unauthorized transactions.

Implications

  1. The trustworthiness of 2FA is at stake. Customers generally perceive 2FA as a robust security measure, but this incident underscores potential vulnerabilities.
  2. The scam demonstrates that even with the second layer of authentication, user accounts can be compromised if the process isn’t foolproof.
  3. Potential loss of customer trust in banking institutions due to such vulnerabilities.

Recommendations

  1. Stay Informed: Regularly update oneself about the latest scams and phishing techniques. Always be skeptical of unsolicited calls or emails asking for personal or banking information.
  2. Use Advanced Security Features: Wherever possible, use advanced security features like biometric authentication or hardware-based security keys.
  3. Monitor Accounts: Regularly check bank accounts for unauthorized transactions and report any discrepancies immediately.
  4. Stay Educated: Participate in security awareness sessions provided by your Richter Guardian team, the bank or other trusted organizations.

How Richter Guardian can help you

While 2FA is an essential security feature, it is not infallible. Richter Guardian clients should be proactive in understanding its limitations and continuously seek ways to enhance their security posture.

  • Call us anytime you are unsure. If you receive a call from someone purporting to be your bank and you are unsure, call us to help you determine the legitimacy of their communication.  
  • Schedule a call with our analyst to review the two-factor authentication security measures that may be available to you through your bank.  

Table 1 – Levels of two-factor authentication that may be available to protect your bank account.  

Type of 2FA Method Description Level of Strength of Security
SMS-Based 2FA Sends a one-time code to the user’s registered mobile number, which they then input to authenticate. Moderate – Vulnerable to SIM swapping attacks and interception.
Push Notification
(e.g., through an app)
Sends a notification to the user’s registered device, prompting them to approve or deny the login request. High – More secure than SMS-based, but can still be vulnerable if the device is compromised.
Token-based Authenticator
(e.g., Google Authenticator, Authy)
Uses a time-based one-time password (TOTP) generated by an app. The user enters the code displayed on the app. High – Not vulnerable to SIM swapping; however, a device compromise could pose risks.
Hardware Tokens
(e.g., YubiKey, RSA SecurID)
Physical device that generates or holds digital authentication data. Some require a button press to display a code, while others transmit the code when plugged into a device. Very High – Not susceptible to most common cyber-attacks. Loss or theft of the device is the primary concern.
Biometric 2FA Uses the user’s unique physical or behavioral characteristics, such as fingerprint, face recognition, or voice pattern. High – Difficult to replicate but isn’t immune to all attacks (e.g., high-quality replicas or recordings). Also, concerns about data privacy persist.
Email-Based 2FA Sends a one-time code or link to the user’s registered email address, which they then use to authenticate. Moderate – Security depends on the strength and security of the user’s email account. Vulnerable to email hacking.
Article illustration: What is Authorized push payment fraud?

What is Authorized push payment fraud?

Authorized push payment (APP) fraud happens when victims are tricked into sending money to scammers. We explain how it works—impersonation, BEC, invoice fraud—and how to verify payments and reduce risk.

INTRODUCTION​

Authorized push payments involve an account holder granting permission to their bank or payment service to transfer funds directly from their account to another account. The payer usually triggers this transaction using services like online banking, phone banking, or peer-to-peer payment platforms.​

Authorized push payment (APP) fraud, also known as bank transfer scams or authorised bank transfer fraud, occurs when a victim is tricked into authorizing a payment to an account controlled by a scammer. ​

Unlike unauthorized transactions where a fraudster gains access to someone’s account without permission, in APP fraud, the victim is deceived into willingly making the payment, often believing they are paying a legitimate entity or individual.​​

HOW DOES APP FRAUD HAPPEN?​

Authorized push payment fraud can happen in various ways. ​

  1. Advance Fee Scams: The victims are asked to pay a fee to access a service or a prize, which are never delivered. For example, a scammer may impersonate a lottery organization, and will withhold the prize until an administrative fee is paid. When the payment is made, the victim never receives the reward. ​
  2. Impersonation: The scammer poses as a trusted entity, such as a bank, government agency, utility company, or even a friend or family member, and requests payment for a fake invoice, overdue bill, or urgent situation.​
  3. Fake Services or Goods: The victim pays for goods or services that are never delivered or are significantly different from what was advertised. The scammer may set up a fake online store, auction, or classified ad to lure victims.​
  4. Social Engineering: The scammer manipulates the victim through psychological tactics, exploiting emotions like fear, urgency, or greed to coerce them into making the payment.​
  5. Business Email Compromise (BEC): Scammers compromise email accounts of businesses or individuals, or create lookalike accounts, and use them to request payments from employees, clients, or partners, often by impersonating company executives or vendors.​
  6. Invoice Fraud: The scammer pretends to be a vendor and sends fake invoices to the business. The invoice may request payment for goods or services that were never delivered. ​

PREVENTION​

We recommend the following measures to mitigate the risks of authorized push payment fraud.​

  1. Verify the authenticity of requests for payments – ensure that the request for payment is legitimate by confirming the identity of the individual, organization or service you are initiating a payment for. If the payment is sent to an organization, check the organization’s website and contact their phone number to confirm the request. ​
  2. Establish payment protocols – establish clear protocols within your organization that outline how to properly authorize payments. Ensure relevant employees are aware of these protocols and procedures.​
  3. Monitor transactions – check your accounts to identify any unusual activity that could indicate fraud.

HOW RICHTER GUARDIAN CAN HELP YOU​

To combat APP fraud, it’s essential for individuals and businesses to remain vigilant and verify the authenticity of requests for payments. We understand that It can be difficult to approach this alone. ​

  • Call us or send us an email at: +1 844-908-3950 or support@richterguardian.com if you are unsure. Connect with our cyber concierge to verify the legitimacy of a situation.​
  • Transunion identity protection is included on our platform. Transunion identity protection will alert you of any unusual activity on your credit monitoring report that could indicate fraud.