Terms of use - Richter Guardian App

Terms of use – Richter Guardian App

Last revision date: November 11, 2025

Your access to and use of the Richter Guardian app (the “App”) is subject to these Terms of Use (these “Terms”). Carefully read all of the Terms before accessing or using the App. Accessing the App is the equivalent of your signature and indicates your acceptance of these Terms and that you intend to be legally bound by them. If you do not agree with these Terms, please do not use the App.

You represent and warrant that you are at least eighteen (18) years of age and legally capable of accepting these Terms.

Binding Agreement. These Terms are an agreement between you (“you” or “your”) and Richter Guardian Inc. (“Richter Guardian”, “we”, “us”, or “our”).
Your Account. These Terms will remain in full force and effect for as long as you use the App. To access certain parts and services of the App, you must first sign up for a new user account (“Account”) and submit certain information, including personal information (as defined in our Privacy Policy). For more information on how we process your personal information, please read our Privacy Policy, which is incorporated by reference into these Terms. By accessing the App, you therefore consent to Richter Guardian’s collection, use and disclosure of your personal information in accordance with the Privacy Policy. Our Privacy Policy is available at www.richterguardian.com/privacy-policy. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, may result in your inability to access or use certain services this App provides. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password. You must notify us promptly of any unauthorized use of your Account or password by contacting us at one of the methods provided below. In the event that your Account is terminated for whatever reason, these Terms will remain, to the extent applicable, in full force and effect.
Ownership and Copyright. You acknowledge that any and all information, content, reports, data, databases, graphics, interfaces, web pages, text, files, software, product names, company names, trade-marks, logos and trade names contained on the App (collectively the “Content”) including the manner in which the Content is presented or appears and all information relating thereto, are the property of their respective owners as indicated, Richter Guardian or its licensors, as the case may be. Richter Guardian hereby grants to you a personal, non-transferable and non-exclusive license to access, read and download one copy of the Content.
Acceptable Use Requirements. You are required to comply with all applicable federal, state, and local laws in connection with your use of the App. As a condition of your use of the App, you agree that you will not use the App for any purpose that is unlawful or otherwise prohibited by these Terms. You agree that you will only provide information in connection with any and all other uses of the App that is true and accurate, identifies only you, and is not false, misleading, or otherwise an impersonation of any person or entity.

Additionally, you agree not to, without limitation:

use any Content or information available on the App for any unauthorized purpose;
interfere with or damage the App or servers or networks connected to the App or disobey any requirements, procedures, policies, or regulations of networks connected to the App, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial of service attacks, packet or IP spoofing, forged routing of electronic mail address information, or similar methods or technology;
upload, post, email, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
upload, post, email, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, or any other form of solicitation;
upload, post, email, or otherwise transmit any materials that you do not have a right to transmit under any law or under contractual or fiduciary relationships;
attempt to reverse engineer, reverse assemble, reverse compile, decompile, disassemble, translate, or otherwise alter, defraud, or create false results from any executable code, information on, or received by the App;
harvest or collect personal information about any other individual who uses the App;
infringe or facilitate infringement on any copyright, patent, trademark, trade secret, or other proprietary, publicity, or privacy rights of any party, including, but not limited to, such rights of third parties; or
assist any third party in engaging in any activity prohibited by these Terms.

You represent, warrant, and agree that you will comply with the above acceptable use requirements. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation.

5. Your Content. You may choose to provide inquiries, feedback, comments, ideas, and other materials, content, or information through the App or via email, which may include text, photos, audio, code, forms and agreements, files, videos, images, and other materials (collectively, “User Content”). You may submit User Content by messaging us, or contacting us via the contact information provided below. Except for Personal Information maintained in accordance with our Privacy Policy and which may be governed by applicable privacy laws and regulations, you acknowledge and agree that any User Content will be treated as non-confidential and non-proprietary.

Without limiting the foregoing, you acknowledge that your User Content may be disseminated or used by Richter Guardian for any purpose whatsoever, including developing, improving and marketing products and services. You hereby irrevocably transfer and assign to use all of your rights, title, and interest in and to all User Content, including all worldwide patent, copyright, trade secret, moral and other proprietary or intellectual property rights therein, and waive any moral rights you may have in such User Content. In addition to the acceptable use requirements above, your User Content may not:

violate any law, statute, ordinance, or regulation;
be defamatory, libelous, slanderous, or threatening;
contain offensive language or images, including sexually explicit content that is pornographic, obscene, harmful to minors, or constitute violations of child pornography or child sexual exploitation laws;
denigrate any ethnic, racial, sexual, or religious group by stereotypical depiction or otherwise;
exploit images or the likeness of any individual other than yourself (except where you have obtained express permission from such other individual(s) for such exploitation);
promote physical harm of any kind against any individual or group or characterize violence as acceptable, glamorous, or desirable; or
provide instructional information about illegal activities.

6.Limitation of Liability. Notwithstanding any damages that you might incur, the entire liability of Richter Guardian, and any of its suppliers under any provision of these Terms and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you to Richter Guardian.

To the maximum extent permitted by applicable law, in no event shall Richter Guardian, our affiliates or our respective directors, officers, employees, partners, and agents be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the App, third-party software and/or third-party hardware used with the App, or otherwise in connection with any provision of these Terms), even if Richter Guardian or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some jurisdictions, including the Province of Québec, do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply to you depending on your jurisdiction of residence. In these jurisdictions, each party’s liability will be limited to the greatest extent permitted by law.

7. Links to Other Services. The App may contain links to third-party websites or services that are not owned or controlled by Richter Guardian. Richter Guardian has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Richter Guardian, our affiliates or our respective directors, officers, employees, partners, and agents shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods or services available on or through any such websites or services.

Richter Guardian strongly advises you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

8. “AS IS” and “AS AVAILABLE” Disclaimer. The App is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Richter Guardian, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the App, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Richter Guardian provides no warranty or undertaking, and makes no representation of any kind that the App will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither Richter Guardian nor any of its providers make any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the App, or the Content; (ii) that the App will be provided uninterruptedly or error-free; (iii) as to the accuracy, reliability, or currency of any Content provided through the App; or (iv) that the App, its servers, the Content, or emails sent from or on behalf of Richter Guardian are free of viruses, scripts, Trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions, including the Province of Québec, do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, which means that some of the above exclusions and limitations may not apply to you depending on your jurisdiction of residence. In these jurisdictions, exclusions and limitations set forth in this section shall be applied to the greatest extent permitted by law.

9. Indemnity. You agree at all times to indemnify, defend and hold harmless Richter Guardian, its agents, suppliers, affiliates and their respective directors and employees against all actions, proceedings, costs, claims, damages, demands, liabilities and expenses whatsoever (including legal and other fees and disbursements) sustained, incurred or paid by Richter Guardian directly or indirectly in respect of:

(i) any information or other content (including User Content) you provide on or through the App; or

(ii) your use or misuse of the Content or the App, including without limitation infringement claims.

10. Termination. These Terms are effective until terminated by Richter Guardian with or without cause (unless you reside in the Province of Québec, in which case these Terms shall be effective until terminated by Richter Guardian with cause), in Richter Guardian’s sole and unfettered discretion. Richter Guardian may terminate these Terms without notice to you if you fail to comply with any of their terms and conditions. Any such termination by Richter Guardian shall be in addition to and without prejudice to such rights and remedies as may be available to Richter Guardian, including injunction and other equitable remedies, as applicable. Richter Guardian is not obligated to renew these Terms upon expiry.

11. Survivability. These Terms will survive any termination, discontinuation, or cancellation of the App or your Account.

12. Governing Law. These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein and shall be treated in all respects as a Québec contract, without reference to the principles of conflicts of law.

13. Amendment and Waiver. Richter Guardian reserves the right, in its discretion, to amend these Terms at any time by posting an amended version on the App. Unless you reside in the Province of Québec, you are responsible for periodically reviewing the Terms of Use on this website and you are deemed to be aware of amendments to the Terms of Use. For customers residing in the Province of Québec, Richter Guardian will provide at least thirty (30) days’ notice prior to any amendments taking effect. If you do not agree to the amended terms and conditions, you shall immediately stop using the App. Access to or use of the App after any amendments have been posted shall constitute your acknowledgement and acceptance of the amended Terms. No supplement, modification or amendment to these Terms and no waiver of any provision of these Terms shall be binding on Richter Guardian unless executed by Richter Guardian in writing. No waiver of any of the provisions of these Terms shall be deemed or shall constitute a waiver of any other provision (whether or not similar) nor shall such waiver constitute a continuing waiver unless otherwise expressly provided.

14. Severability. Any provision of these Terms, or any other agreement between you and Richter Guardian that incorporates these Terms, which is held by a court of competent jurisdiction to be illegal, invalid or unenforceable in such jurisdiction shall, as to that jurisdiction, be ineffective to the extent of such illegality, invalidity or unenforceability and shall otherwise be enforced to the maximum extent permitted by law, all without affecting the remaining provisions of the applicable agreement, or affecting the legality, validity or enforceability of such provision in any other jurisdiction.

15. Notices to You. You hereby consent to the exchange of information and documents between you and Richter Guardian electronically through the App, and by email, if to you to the address you provide when you register an account on the App.

Notices to Richter Guardian shall be made in writing to support@richterguardian.com.

16. Language. You and Richter Guardian have requested that these Terms and all related documents be drawn up in English only. Vous et Richter Guardian avez exigé que les présentes conditions d’utilisation et tous les documents qui s’y rattachent soient rédigés en anglais seulement.

17. Contact. If you have any questions about these Terms, please contact us using the following contact information:

Richter Guardian Inc.

1981 McGill College, #1100

Montreal QC H3A 0G6

Canada